Marketing Cloud · Marketing Cloud Next7 tasks
Configure Marketing SMS Messaging
This capability sets up SMS senders in Marketing Cloud Next and connects SMS content to flows, so a team can send or demo text messages from a campaign. Most of the evidence is demo builds, and some tasks stopped before anything was sent.
Method
How MeshMesh does it
- Analyzes the existing SMS pipeline in the org, then plans the build in phases.
- Checks SMS readiness: queries the org for the messaging channel, managed content and permission sets, and walks through the SMS Setup Wizard.
- Diagnoses why a sender code cannot be enabled, checking whether the SMS engagement channel type is active and linked to a consent subscription. In one case it tried to activate the channel type by CLI, but the session expired.
- Loads individual, contact point and SMS consent records, then sets up identity resolution, a data graph, an SMS segment, SMS content and a campaign flow with a Send SMS action.
- Stops and reports when a feature needs the full SMS setup, including code provisioning, and no workaround exists, instead of forcing a change.
- Delivers a final report on what was built and what is still open.
For the related channel, see Configure RCS Messaging Channels.