Salesforce Platform · Flow Builder

Automate Slack Notification Flows

Users get flows that post Slack alerts when Salesforce records change, such as a new case or a completed assignment. Some flows also create a Slack channel and add people to it.

11 tasks
Method

How MeshMesh does it

  1. Looks for existing Slack setup in the org, such as app and workspace IDs used by an existing flow.
  2. Builds record-triggered flows that send the Slack message, for example when a case is created or when an assignment is completed.
  3. Adds supporting Apex where the flow needs it.
  4. Diagnoses flows that do not fire, such as a wrong workspace ID, an inactive version or a Slack action on the immediate path, then fixes the setup and deploys a new active version.
  5. Creates related metadata such as a Flow-type Quick Action for a Case button. When it is blocked, for example by a Slack sign-in wall, it hands the user manual steps.

The broader flow work is covered in Automate Record-Triggered Flows.