Consumer Goods Cloud

Diagnose Consumer Goods Cloud Mobile Issues

Find why the Consumer Goods Cloud mobile app fails to sync, start visits or show the right data, and fix the records and configuration behind it.

10 tasks
Method

How MeshMesh does it

  1. Queries the org with SOQL. When a query comes back empty, it checks the object description for the correct field name.
  2. Compares mobile sync configuration and tracked object configuration records between a source org and a target org.
  3. Publishes a comparison artifact so the user can review the differences before anything is pushed.
  4. Traces a sync error to its root cause, such as stale user keys in a template org.
  5. Cleans orphaned and duplicate org unit, inventory and promotion records. Where dependencies block a deletion, it re-links them first.
  6. Fixes permissions, anchor accounts, assortment products and sync configuration records.
  7. Leaves the on-device check to a human: reinstall the app, clear the cache, and run a fresh sync.

Related setup work: Configure Consumer Goods Cloud Retail Execution.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.

  1. 1Consumer Goods Cloud10 tasks