Products and features
Every product and feature, by cloud
Each bubble is a product or feature, sized by how many tasks touched it. Click one to see the capabilities that use it.
Size = tasks · colour = cloud · outlined bubbles are products · click one for detail
Click a bubble to see the capabilities that use it and its features.
Most-used features- 2,200
- 1,290
- 1,200
- 1,117
- 887
- 862
- 844
- 808
Agentforce
Agentforce
11,975 tasksTop capabilitiesFeatures- Einstein Trust Layer
- Digital Wallet
- Flex Credits
- Meeting Concierge
- Agentforce Grid
- Atlas Reasoning Engine
- Agentforce Observability
- Agentic Advisor
Agent Builder
Part of Agentforce
3,562 tasksTop capabilitiesFeatures- Agent Script
- Agent Actions
- Agent Topics
- Agent Planner
- Einstein Bots
- Custom Lightning Types
- Data Library
- Agent Studio
- GenAi Metadata
- Einstein Agent User
- Agent API
- Models API
- Einstein Service Agent
- Agentforce Studio
- Agentforce Testing Center
- Microsoft Teams
Prompt Builder
Part of Agentforce
1,843 tasksTop capabilitiesFeatures- Prompt Templates
- PromptFlow
Agentforce Coworker
Part of Agentforce
135 tasksAgentforce Sales Coach
Part of Agentforce
53 tasksAgentforce Operations
Part of Agentforce
30 tasksAgentforce Analytics
Part of Agentforce
27 tasksAgentforce Lead Nurturing
Part of Agentforce
6 tasks
Data 360
Data 360
10,872 tasksTop capabilitiesFeatures- Identity Resolution
- Einstein Studio
- Document AI
- Search Index
- Data Spaces
- Enterprise Knowledge
- Einstein Scoring
- Data Kits
- Data Cloud One
Personalization
Part of Data 360
722 tasksTop capabilitiesFeatures- Web SDK
- Global Promotions Management
- Salesforce Interactions SDK
- Offer Management
- Web Personalization Manager
- Personalization Points
Calculated Insights
Part of Data 360
355 tasksSegmentation
Part of Data 360
30 tasksTop capabilitiesFeatures- Segments
- Activations
- Einstein Segmentation
Data Actions
Part of Data 360
29 tasksData Model
Part of Data 360
4 tasksTop capabilitiesFeatures- Ingestion API
- Data Graphs
- Zero Copy
- CRM Connector
- Amazon S3 Connector
- Data Streams
- Data Model Objects
- Data Lake Objects
- Einstein Scoring Models
- Data Transforms
- Marketing Analytics
- Semantic Data Model
- Profile Explorer
Salesforce Platform
Apex
Part of Salesforce Platform
10,779 tasksTop capabilitiesFeatures- SOQL
- SOSL
- Queueable Apex
- Apex Triggers
- Scheduled Apex
- Invocable Actions
- Batch Apex
- Debug Logs
- Anonymous Apex
Salesforce Platform
9,211 tasksTop capabilitiesFeatures- Event
- Salesforce Shield
- Salesforce Mobile
- Account
- CSP Trusted Sites
- Salesforce Surveys
- Salesforce Files
- Salesforce Scheduler
- Contact
- Action Plans
- Decision Tables
- ContentVersion
- Business Rules Engine
- Assets
- Expression Sets
- Orders
Flow Builder
Part of Salesforce Platform
9,022 tasksTop capabilitiesFeatures- Screen Flow
- Custom Notifications
- Next Best Action
- Approval Process
- Workflow Rules
- Flow Orchestration
- Process Builder
- Record-Triggered Flow
- Scheduled Flow
- Approval Workflows
Lightning Components
Part of Salesforce Platform
6,331 tasksTop capabilitiesFeatures- Lightning Message Service
- SLDS 2
- Lightning Data Service
- Lightning Web Runtime
- Lightning Design System
- NavigationMixin
- Aura Framework
- Lightning Web Security
- Lightning Modal
Users and Permissions
Part of Salesforce Platform
4,944 tasksTop capabilitiesFeatures- Permission Set Groups
- Queues
- Field-Level Security
- Permission Set Licenses
- Custom Permissions
- Roles
- User Management
- Auth Providers
- Sharing Settings
- Public Groups
- Security Settings
- SAML SSO
- Organization-Wide Defaults
- Identity Verification
- Muting Permission Sets
- MFA
Lightning App Builder
Part of Salesforce Platform
4,485 tasksTop capabilitiesFeatures- Path
- Lightning Experience Themes
- Custom Tabs
- BrandingSet
- Lightning Console App
- List Views
- Custom Applications
- Dynamic Forms
- Compact Layouts
- Lightning App Pages
- Activity Timeline
- Utility Bar
- Action Launcher
- Dynamic Actions
- Lightning Home Page
- App Launcher
Object Manager
Part of Salesforce Platform
3,229 tasksTop capabilitiesFeatures- Validation Rules
- Record Types
- StandardValueSet
- Custom Settings
- Formula Fields
- Global Value Sets
- BusinessProcess
- Field History Tracking
- Big Objects
- FieldSet
- Roll-Up Summary Fields
Integrations
Part of Salesforce Platform
2,969 tasksTop capabilitiesFeatures- External Client Apps
- External Credentials
- Bulk API 2.0
- Remote Site Settings
- Composite API
- MCP Server
- External Services
- SOAP API
- Change Data Capture
- Connect REST API
- Salesforce Connect
- GraphQL API
- Microsoft Teams Integration
- UI API
- API Catalog
- Streaming API
Reports and Dashboards
Part of Salesforce Platform
1,304 tasksTop capabilitiesFeatures- Reports
- Dashboards
- Analytics API
- Custom Report Types
OmniStudio
Part of Salesforce Platform
1,003 tasksTop capabilitiesFeatures- Document Generation
- OmniScript
- FlexCards
- Integration Procedures
- OmniDataTransform
Chatter
Part of Salesforce Platform
262 tasksDevOps Center
Part of Salesforce Platform
94 tasksTop capabilitiesFeatures- SFDX CLI
- Salesforce DX
- Managed Packages
- Installed Packages
- Unlocked Packages
- SFDX Metadata API
- Sandboxes
- Scratch Orgs
- Dev Hub
AgentExchange
Part of Salesforce Platform
54 tasksCustomer Identity and Access Management
Part of Salesforce Platform
22 tasksAgentforce Vibes
Part of Salesforce Platform
20 tasksData Import
Part of Salesforce Platform
15 tasksTop capabilitiesFeatures- Data Loader
- Data Import Wizard
Code Analyzer
Part of Salesforce Platform
9 tasks
Service Cloud
Service Cloud
7,482 tasksTop capabilitiesFeatures- Case
- WhatsApp Messaging
- Messaging Channel
- Enhanced Messaging
- Einstein Work Summaries
- Service Catalog
- VoiceCall
- MessagingSession
- Einstein Case Classification
- Einstein Service Replies
- Quick Text
- Macros
- Service Contracts
- Web-to-Case
- Milestones
- Service Assistant
Knowledge
Part of Service Cloud
2,905 tasksTop capabilitiesFeatures- Data Categories
- Einstein Article Recommendations
- Einstein Knowledge Creation
Omni-Channel
Part of Service Cloud
2,684 tasksTop capabilitiesFeatures- Skills-Based Routing
- Omni-Channel Flow
- Omni Supervisor
- QueueRoutingConfig
Enhanced Chat
Part of Service Cloud
2,354 tasksTop capabilitiesFeatures- Embedded Service
- SCRT2
- ConversationEntry
- ConversationMessageDefinition
- Messaging Components
Partner Contact Center
Part of Service Cloud
735 tasksTop capabilitiesFeatures- Amazon Connect
- Agentforce Contact Center
Service Console
Part of Service Cloud
196 tasksLightning Open CTI
Part of Service Cloud
66 tasksCommand Center for Service
Part of Service Cloud
26 tasks
Sales Cloud
Sales Cloud
6,851 tasksTop capabilitiesFeatures- Campaigns
- Opportunity
- Product2
- Lead Object
- Price Books
- Quotes
- PricebookEntry
- Territory Management
- Account Plans
- Sales Planning
- Einstein Opportunity Scoring
- Campaign Influence
- Einstein Lead Scoring
- Web-to-Lead
- Outlook Integration
- CampaignMember
Loyalty Management
Part of Sales Cloud
1,323 tasksTop capabilitiesFeatures- Transaction Journals
- Vouchers
- Promotions
- Referral Marketing
Einstein Conversation Insights
Part of Sales Cloud
296 tasksTop capabilitiesFeatures- Momentum
Pipeline Forecasting
Part of Sales Cloud
83 tasksTop capabilitiesFeatures- Pipeline Inspection
- Forecasting
- Revenue Intelligence
- Einstein Forecasting
- Einstein Deal Insights
- ForecastingQuota
Enablement
Part of Sales Cloud
73 tasksTop capabilitiesFeatures- Enablement Programs
- Sales Programs
Data.com
Part of Sales Cloud
1 taskTop capabilities
Experience Cloud
Experience Cloud
6,642 tasksTop capabilitiesFeatures- Digital Experiences
- CMS Content
- Digital Experience Bundle
- CMS Workspaces
- React Multi-Framework
- Salesforce Sites
- LWR Sites
- CMS Connect API
- Network
- ManagedContent
- Sharing Sets
- Partner Community
- CustomSite
- Guest User Profile
- Topics
- Community Users
Experience Builder
Part of Experience Cloud
92 tasksTop capabilitiesFeatures- ExperienceBundle
- Navigation Menus
- NetworkBranding
Headless Experience Layer
Part of Experience Cloud
36 tasks
Marketing Cloud
Marketing Cloud
4,451 tasksTop capabilitiesFeatures- Marketing Performance
Marketing Cloud Next
Part of Marketing Cloud
1,502 tasksTop capabilitiesFeatures- RCS Messaging
- SMS
- Unified Messaging
- CMS Content Builder
- Consent Management
- Communication Subscriptions
- Landing Pages
- Distributed Marketing & Alerts
- Campaign Brief Builder
- Brand Center
- Business Units
- Segment-Triggered Flows
- Marketing Objects
- CMS Email Content
- Einstein Segment Creation
Marketing Cloud Engagement
Part of Marketing Cloud
1,273 tasksTop capabilitiesFeatures- Distributed Marketing
- Marketing Cloud Connect
- Automation Studio
- Email Studio
- MobileConnect
- Data Extensions
- AMPscript
- CloudPages
- Einstein Send Time Optimization
- Contact Builder
- Einstein Engagement Scoring
- SSJS
- Marketing Cloud Connector
- MobilePush
- Einstein Engagement Frequency
- Mobile Studio
Marketing Cloud Account Engagement
Part of Marketing Cloud
723 tasksTop capabilitiesFeatures- B2B Marketing Analytics
- Engagement Studio
Marketing Intelligence
Part of Marketing Cloud
694 tasksTop capabilitiesFeatures- Marketing Performance Intelligence
- Segment Intelligence
Marketing Cloud Personalization
Part of Marketing Cloud
390 tasksMarketing Cloud Intelligence
Part of Marketing Cloud
104 tasksTop capabilitiesFeatures- TotalConnect
Marketing Cloud Advertising
Part of Marketing Cloud
12 tasks
Field Service Cloud
Field Service Cloud
1,996 tasksTop capabilitiesFeatures- Work Orders
- Service Appointments
- Asset Lifecycle Management
- Field Service Mobile
- Service Territories
- Data Capture Flows
- Maintenance Plans
- Service Resources
- Location
- Visual Remote Assistant
- Work Order Line Items
- ProductItem
- Work Types
- Inventory Management
- Work Plans
- Dispatcher Console
CRM Analytics
CRM Analytics
1,984 tasksTop capabilitiesFeatures- Wave API
- Einstein Discovery
- SAQL
- Einstein Account Management
- Data Pipelines
Revenue Cloud
Revenue Cloud
1,606 tasksTop capabilitiesFeatures- Product Catalog Management
- Salesforce Billing
- Salesforce Pricing
- Industries CPQ
- Product Selling Models
- Quote Line Items
- CLM
- Unified Catalog
- Product Categories
- Product Attributes
- Dynamic Revenue Orchestrator
- Product Configurator
- Pricing Procedures
- Product Bundles
- Constraint Modeling Language
- Contract Lifecycle Management
Tableau
Tableau Next
Part of Tableau
1,352 tasksTop capabilitiesFeatures- Tableau Semantics
Tableau
924 tasksTop capabilitiesFeatures- Tableau Pulse
Slack
Slack
1,234 tasksTop capabilitiesFeatures- Slack Integration
- Salesforce for Slack
MuleSoft
MuleSoft
1,176 tasksTop capabilitiesFeatures- MuleSoft IDP
- MuleSoft Agent Fabric
MuleSoft for Flow: Integration
Part of MuleSoft
57 tasksMuleSoft Anypoint Platform
Part of MuleSoft
46 tasksTop capabilitiesFeatures- CloudHub 2.0
- Anypoint Exchange
MuleSoft Omni Gateway
Part of MuleSoft
20 tasksMuleSoft RPA
Part of MuleSoft
7 tasks
Commerce Cloud
Commerce Cloud
1,037 tasksTop capabilitiesFeatures- Salesforce Payments
- Commerce Search
- Payment Gateway
- WebStore
- Commerce Einstein
- SLAS
- WebCart
- Managed Runtime
- OrderDeliveryMethod
B2B Commerce
Part of Commerce Cloud
530 tasksTop capabilitiesFeatures- Entitlement Policies
- Buyer Groups
- ProductMedia
Order Management
Part of Commerce Cloud
444 tasksTop capabilitiesFeatures- Omnichannel Inventory
- FulfillmentOrder
- ReturnOrder
- ProcessException
- Shipment
- OrderSummary
D2C Commerce
Part of Commerce Cloud
38 tasks
Financial Services Cloud
Financial Services Cloud
1,017 tasksTop capabilitiesFeatures- Insurance Policy
- Actionable Relationship Center
- Claims Management
- RecordAlert
- Interaction Summaries
- DocumentChecklistItem
- FinancialAccount
- PersonLifeEvent
- FinancialAccountParty
- PartyRelationshipGroup
- Interest Tags
- InsurancePolicyCoverage
Digital Origination
Part of Financial Services Cloud
23 tasks
Health Cloud
Health Cloud
600 tasksTop capabilitiesFeatures- Clinical Service Request
- Intelligent Appointment Management
- Care Plans
- MemberPlan
- Assessment
- HealthcareProvider
Education Cloud
Education Cloud
472 tasksTop capabilitiesFeatures- LearningProgram
Manufacturing Cloud
Manufacturing Cloud
435 tasksTop capabilitiesFeatures- Sales Agreements
- Rebate Management
- Warranty Lifecycle Management
- Channel Revenue Management
- Advanced Account Forecasting
Consumer Goods Cloud
Consumer Goods Cloud
276 tasksTop capabilitiesFeatures- Visit
- Retail Execution
- Trade Promotion Management
- RetailStore
Heroku
Heroku
261 tasksTop capabilitiesFeatures- Heroku Postgres
Heroku Key-Value Store (KVS)
Part of Heroku
1 taskTop capabilities
Public Sector Solutions
Public Sector Solutions
248 tasksTop capabilitiesFeatures- IndividualApplication
- ApplicationForm
Automotive Cloud
Automotive Cloud
233 tasks
Life Sciences Cloud
Life Sciences Cloud
225 tasks
IT & HR Service Cloud
IT Service
Part of IT & HR Service Cloud
214 tasksTop capabilitiesFeatures- CMDB
- Incident Management
- Asset Management
- Change Management
- Problem Management
- SLA Management
- Release Management
- Hardware Asset Management
- Service Graph
HR Service
Part of IT & HR Service Cloud
28 tasks
Nonprofit Cloud
Nonprofit Cloud
132 tasksTop capabilitiesFeatures- Grantmaking
- Budget
- Fundraising
- Outcome Management
- GiftTransaction
- Program Management
- GiftCommitment
Nonprofit Success Pack
Part of Nonprofit Cloud
21 tasks
Partner Cloud
Partner Cloud
122 tasksTop capabilitiesFeatures- Channel Programs
- Partner Ecosystem Management
B2C Commerce
B2C Commerce
102 tasksTop capabilitiesFeatures- SCAPI
- OCAPI
Energy & Utilities Cloud
Energy & Utilities Cloud
94 tasks
Qualified
Qualified
80 tasks
Communications Cloud
Communications Cloud
63 tasks
Media Cloud
Media Cloud
63 tasks
Informatica
Informatica
63 tasks
Net Zero Cloud
Net Zero Cloud
27 tasks
Contentful
Contentful
17 tasks
Intercom
Intercom
1 taskTop capabilities