Configure Life Sciences Cloud Customer Engagement

1. Audits the existing setup after an org upgrade and reports what it finds, as in the Event Management work in.
2. Fixes access through permission sets, sharing rules and FlexiPage changes, for areas such as consent and supplier access.
3. Cleans up or repairs workflow configuration records, such as missing identifiers, invalid JSON and picklist mismatches.
4. Adds new configuration where asked, such as a new event type with participant mappings and its own workflow path.
5. Builds custom pieces for reps when configuration is not enough: a prompt template, an Apex service, an LWC and agent actions. It then works through the deploy errors those pieces raise.
6. Writes a change log and explains the fixes on request.

When the work turns into troubleshooting, see Diagnose Life Sciences Cloud Issues.