Financial Services Cloud

Build Insurance Claims Management Solutions

Stand up insurance claims processes on Financial Services Cloud: intake, queues, approvals, policy data and the Agentforce agents that help with claims.

25 tasks
Method

How MeshMesh does it

  1. Builds the claims data model, queues and seed data on the org.
  2. Writes Apex and Lightning Web Components, for example to replace hardcoded mock identity values with real Person Account data.
  3. Adds email templates and a record-triggered approval flow on the standard Claim object.
  4. Builds Agentforce agents, prompt templates and the GenAiFunction and GenAiPlugin metadata behind them. In one case it split document extraction into a preview step and a populate step that runs after the user confirms.
  5. Writes tests, deploys, and fixes metadata naming errors until deployment succeeds.
  6. Creates insurance policy, transaction and commission sample data.
  7. For demos, produces end-to-end testing, a demo script and a switchover document.

Related: Configure Insurance Policy Administration.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.