Marketing Cloud · Marketing Cloud Next15 tasks
Configure Campaign Influence Attribution
Get Campaign Influence and Opportunity Influence attribution working again, so campaign records show influenced opportunities and attribution models can be created and turned on. Most of the work here is diagnosis and repair of setups that have stopped working.
Method
How MeshMesh does it
- Starts from the error the user sees, usually the Influenced Opportunities component on the Campaign record page.
- Traces the cause in the org data. In one org, campaigns with influence records had no Business Unit assigned. In another, orphaned deleted attribution model records were blocking new models.
- Tries the safe settings fixes first. It toggles the influence models off and on or re-enables the Opportunity Influence org preference.
- Writes a fix plan for the user to approve before changing records.
- When the fault sits on the Salesforce side, prepares a support case document with reproduction steps and leaves the org untouched.
Products
Products and features it works with
Bars show how many of this capability's tasks touched each product.