Sales Cloud · Loyalty Management

Configure Referral Marketing

Set up Referral Marketing in an org: the permissions, referral records and promotions a referral program needs.

5 tasks
Method

How MeshMesh does it

  1. Looks for an existing referral setup in the org and finds the loyalty program, its tiers and its currency.
  2. Checks whether the Referral Marketing add-on is provisioned by looking for the referral promotion and reward objects.
  3. Checks the add-on in the same way when a referral feature behaves oddly.
  4. Builds demo records and checks them against acceptance tests.
  5. Pauses when the fix needs a license that only Salesforce can provision.
  6. Builds larger work in phases with Experience Cloud, Apex, flows and Agentforce. It also writes a branded demo guide.
  7. Puts phases on hold when they need credentials only the user has. In one task this was the Marketing Cloud Engagement phase.

The next capability is Build Loyalty Promotions.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.

Loyalty Management

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