Marketing Cloud · Marketing Cloud Engagement

Audit Marketing Cloud Engagement Accounts

A user gets a review of a Marketing Cloud Engagement account: its business units, journeys, automations, contacts and technical debt. The review ends in findings, a diagnosis and a prioritized plan to fix what it found.

42 tasks
Method

How MeshMesh does it

  1. Runs discovery across the account's data extensions, automations, journeys and content assets.
  2. Uses the REST endpoints when SOAP API calls fail.
  3. For a specific question, such as why billable contacts far exceed Data 360 unified profiles, builds diagnostic queries and analyzes the real results.
  4. Names the main cause it finds. In one case this was stale and orphaned push contacts plus an SDK defect.
  5. Delivers the findings as a report, corrected follow-up queries and a phased or prioritized remediation plan.
  6. When asked, extends the audit into a migration specification with a Data 360 foundation design and effort estimates.

Related work: Configure Engagement Journeys.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.