Marketing Cloud · Marketing Cloud Engagement

Integrate Marketing Cloud Connect

Get Salesforce and Marketing Cloud Engagement talking through Marketing Cloud Connect, so that business units, data and journeys flow between them. It also covers diagnosing a connection that has stopped working.

15 tasks
Method

How MeshMesh does it

  1. Checks whether Marketing Cloud Connect is connected. In one case it found the package installed but inactive.
  2. Enables the Home business unit and verifies it, then enables further child business units. It leaves out any the user declines.
  3. When journeys do not show up in Salesforce campaigns, investigates the connection to find out why.
  4. Disables the connection to clear a stale OAuth token. Reconnecting then needs the user's password, so a person has to finish it. Business unit selection, the data bundle install and activation are left undone.

Next: Configure Engagement Journeys.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.