Cloud
Agentforce
65 capabilities in 7 areas, from 4,305 tasks. Open one to see what you get and how MeshMesh does it.
4,305 tasksMap
Agentforce capabilities by area
Agent BuilderPrompt BuilderAgentforce CoworkerAgentforce Lead NurturingAgentforce AnalyticsOther Agentforce workBuild Agentforce Service Agents914 tasksBuild Agentforce Employee Agents567 tasksDiagnose Agentforce Action Failures299 tasksAudit Agentforce Agent Configurations231 tasksEngineer Agent Script Definitions183 tasksEngineer Agent Apex Actions173 tasksDiagnose Agentforce Agent Errors155 tasksTest Agentforce Agents107 tasksConfigure Agentforce Agent Lifecycle103 tasksDiagnose Agentforce Messaging Channel Issues102 tasksDiagnose Agentforce Permission Errors96 tasksDesign Agent Topic Instructions85 tasksQuickstart Agentforce Org Setup72 tasksDiagnose Agentforce Routing Failures55 tasksDiagnose Agent Script Errors44 tasksMigrate Agentforce Agents Between Orgs44 tasksBuild Sales Assistant AgentsConfigure Agentforce Agent Persona42 tasksBuild Agentforce Email Agents40 tasksDiagnose Agentforce Planner Configuration40 tasksConfigure Standard Agentforce Agents39 tasksConfigure Agent Data Libraries38 tasksConfigure Agent Knowledge GroundingBuild Prompt Templates186 tasksConfigure Agentforce SDR Agents68 tasks
Size = tasks · colour = area · open any tile for how MeshMesh does it
Agentforce
Agent Builder
- Build Agentforce Service AgentsStand up a customer-facing Agentforce service agent with topics, actions and the Apex behind them, then connect it to a channel such as an Experience Cloud site.914 tasks
- Build Agentforce Employee AgentsBuild internal agents that help employees and coworkers, such as IT service, HR or customer intelligence assistants. MeshMesh writes the agent, its topics and actions, and deploys and activates it in the org.567 tasks
- Diagnose Agentforce Action FailuresFind out why an Agentforce agent's actions fail to run or return the wrong result, then fix the wiring, such as schema, variable binding or the flow or Apex behind an action, so the agent answers correctly again.299 tasks
- Audit Agentforce Agent ConfigurationsYou get a clear report on how your existing agents are set up: their topics, actions, prompt templates and planners, and how they behave in tests. You can then see what to fix before changing anything.231 tasks
- Engineer Agent Script DefinitionsAn admin or developer gets an Agent Script file written or corrected, then published as a new agent version. Much of this work is building a new agent through Agent Script or fixing an existing one's script, then publishing and activating the result.183 tasks
- Engineer Agent Apex ActionsGet working Apex and Flow actions that an Agentforce agent can call, wired into its topics or Agent Script, so the agent can query and act on Salesforce data.173 tasks
- Diagnose Agentforce Agent ErrorsFind out why an Agentforce agent fails, whether in its actions, planner, access or runtime, and fix it so the agent answers correctly again.155 tasks
- Test Agentforce AgentsCheck that an Agentforce agent behaves as intended by running it against test scenarios, including Agentforce Testing Center suites and scripted demo conversations, and reporting what passed and what did not.107 tasks
- Configure Agentforce Agent LifecycleGet an agent or agent version into the state you want: active, inactive, reverted to an earlier setup, or deleted and cleaned out of the org.103 tasks
- Diagnose Agentforce Messaging Channel IssuesWhen an agent fails, stays silent or misroutes in embedded messaging, chat or an Experience Cloud site, MeshMesh finds the cause and gets the conversation working again.102 tasks
- Diagnose Agentforce Permission ErrorsFind out why an Agentforce agent is missing, hidden or failing for a user, then fix the permission sets, assignments and access settings that cause it.96 tasks
- Design Agent Topic InstructionsWrite the topic-level instructions and grounding that steer how an Agentforce agent behaves, so it picks the right topic and responds the way the business expects.85 tasks
- Quickstart Agentforce Org SetupThis capability gets an org to the point where Agentforce is turned on and agents can be created and used. In practice, much of the work is MeshMesh checking whether the connected org can host agents at all.72 tasks
- Deploy Agents to Experience Cloud SitesPut an Agentforce service agent on an Experience Cloud site or portal: a messaging chat widget that visitors can open, with the agent joining the conversation.64 tasks
- Build Agentforce Custom Lightning TypesAgents show cards, carousels and other rich components in chat instead of plain text. MeshMesh builds the renderer, the action that feeds it and the agent wiring that ties them together.61 tasks
- Diagnose Agentforce Routing FailuresFind out why an Agentforce agent picks the wrong topic or fails to hand a conversation or case to a human, and get the cause fixed or a fix plan ready.55 tasks
- Diagnose Agent Script ErrorsFind out why an Agent Script agent fails to validate, publish or behave as expected in preview, and get corrected script and actions back.44 tasks
- Migrate Agentforce Agents Between OrgsMove an Agentforce agent and its metadata from one org to another, so that it works in the destination org.44 tasks
- Build Sales Assistant AgentsSellers get an Agentforce assistant that helps with meetings, accounts and day-to-day tasks. It is usually built with Agent Script, Prompt Templates and agent actions.42 tasks
- Configure Agentforce Agent PersonaSet how an Agentforce agent presents itself to users: its name, avatar, greeting, response language and visible branding. Users get an agent that looks and speaks the way the business intends.42 tasks
- Build Agentforce Email AgentsBuild an Agentforce agent that reads inbound email cases and answers them end to end, connected to Email-to-Case so replies go out on the same case.40 tasks
- Diagnose Agentforce Planner ConfigurationFind out why an Agentforce agent does not run as set up, usually a planner, topic or action record that is not linked where it should be, and repair that wiring so the agent works again.40 tasks
- Configure Standard Agentforce AgentsThe user gets a prebuilt Agentforce agent, such as an admissions, engagement or segmentation agent, created from its template, activated and sometimes extended with custom actions.39 tasks
- Configure Agent Data LibrariesUsers get a data library built from Knowledge articles or documents and assigned to an Agentforce agent, so the agent answers from that content.38 tasks
- Configure Agent Knowledge GroundingAgents get their answers from Knowledge articles and data libraries, so they reply from approved content instead of guessing.35 tasks
- Build Tableau Next Analytics AgentsBuild an agent that answers questions with charts and analytics, backed by Tableau Next and its semantic models, so users can ask about pipeline or agreements and get a visualization back.34 tasks
- Configure Agent Access PermissionsGive the right users access to an agent so it shows up and works for them. Most often this means getting an agent to appear in the Agentforce panel by granting and assigning the permission set it needs.34 tasks
- Design Multi-Agent OrchestrationYou get an orchestrator agent that hands work to specialist subagents and shares state with them through variables.34 tasks
- Build Service Assistant AgentsSet up an Agentforce assistant that helps service reps work cases, with plans and answers grounded in knowledge and backed by custom actions.32 tasks
- Build Agentforce Help AgentsThis capability produces a customer-facing help agent that answers from site content, creates cases and hands over to a person. It is often paired with a cloned site on Experience Cloud.29 tasks
- Configure Agentforce Human Escalation RoutingHand an Agentforce conversation to a human: the escalation topic, the routing flow and the Omni-Channel queue that picks it up. The routing configuration usually gets done. The live handoff is often left for an admin to confirm.29 tasks
- Build Agent Script SubagentsWrite deterministic Agent Script subagents that verify a user or run a fixed topic flow, then publish them so the agent follows the same steps every time.23 tasks
- Diagnose Custom Lightning Type RenderingFind out why a custom card or component shows as plain text, or not at all, in an agent conversation, and change the setup so it renders.23 tasks
- Build Sales Pipeline AgentsGet a working Agentforce agent that reads opportunities and helps sellers keep the pipeline healthy, from deal search and deal health checks to coaching on next steps.22 tasks
- Deploy Agent Script Authoring BundlesTake an agent written in Agent Script, then validate, publish and activate it in the org so users can work with it.21 tasks
- Build Quoting AgentsBuild Agentforce agents that turn product, pricing and opportunity data into quotes a sales rep can use. This covers the agent's topics, actions and the quote data it relies on.18 tasks
- Deploy Agentforce Agents to SlackGet an Agentforce agent built, activated and connected to a Slack workspace with the right permissions, so employees can use it from Slack. MeshMesh usually handles the Salesforce side. The Slack connection is where the work stalls.16 tasks
- Diagnose Agentforce Record Context IssuesWhen an agent on a record page ignores the record the user is looking at, or asks which record to use, MeshMesh finds out why and changes the agent so it picks up that record.16 tasks
- Migrate Agents to Agent ScriptMove an existing legacy agent onto Agent Script so it shows up and runs in the new Agentforce Builder, ideally alongside the old agent until the switch.15 tasks
- Build Voice Service AgentsA working Agentforce voice agent that answers calls over telephony, authenticates callers and hands off to a human when needed.12 tasks
- Build Agentforce HR Service AgentsStand up employee-facing agents that answer HR and IT questions from knowledge and scripted steps. This includes the org setup, knowledge libraries, portals and case handling behind them.11 tasks
- Diagnose Agentforce Email Agent IssuesFind out why an Agentforce email agent does not reply, replies with the wrong content, or never picks up cases, and either fix it or name the fix.11 tasks
- Diagnose Agentforce Slack ConnectivityFind out why an Agentforce agent fails to connect, show up or respond in Slack, and get a clear cause plus the steps to fix it.11 tasks
- Build Field Service Appointment AgentsGet an Agentforce agent that books, cancels and reschedules Field Service appointments, with the actions, topics and scheduling logic behind it.8 tasks
- Configure Agent Data 360 GroundingGet an agent that answers from Data 360 unified data and Knowledge content. MeshMesh sets up the library or query code the agent grounds on, connects it to the agent, and gets the agent live where users reach it.8 tasks
- Diagnose Marketing Agent ErrorsFind out why a marketing or campaign agent will not save, preview or run, and either fix it or hand back a clear setup plan.8 tasks
- Build Concierge AgentsConcierge-style agents built in Agentforce guide a customer or employee through onboarding or service.7 tasks
- Build Marketing Campaign AgentsMeshMesh builds Agentforce agents that create campaigns, segments and marketing content. This includes the Apex, flows, actions and access setup those agents depend on.6 tasks
- Configure Agent Record Page ContextThis capability makes an agent aware of the record a user is viewing, so it can act on that record without being told which one. It covers wiring the page's record into the agent, and patching the agent's script when it does not pick up the record on its own.6 tasks
- Diagnose Agentforce Guided ShoppingFind out why an Agentforce shopping agent fails at product search, recommendations or cart behavior on a commerce storefront, and fix it.6 tasks
- Integrate Agents Into External AppsGet an Agentforce agent answering inside an app outside Salesforce, such as a Microsoft Teams bot, a web chat app or Siri, through the Agent API and an External Client App.6 tasks
- Build Account Planning AgentsBuild an Agentforce agent that researches an account and drafts an account plan for sales reps.3 tasks
- Diagnose Agentforce Identity Verification FlowsFind and fix the identity verification flows that an Agentforce agent calls, so customers verify who they are before the agent looks up or changes their records.3 tasks
- Diagnose Voice Agent IssuesFind out why a voice agent drops, mishandles or fails to transfer calls, then correct the escalation and flow setup behind it.1 task
Agentforce
Agentforce Analytics
- Configure Agent AnalyticsTurn on agent observability and session analytics in an org, so a team can see how its agents perform in dashboards and reports.27 tasks
- Diagnose Agentforce Analytics VisibilityFind out why agent analytics, dashboards or session data are missing or empty, and fix the cause where MeshMesh can reach it, so teams can see how their agents perform.18 tasks
Agentforce
Agentforce Coworker
- Quickstart Agentforce CoworkerGet Agentforce Coworker switched on in an org, with the right licenses and permission sets assigned so admins and end users can use it.52 tasks
- Diagnose Agentforce Coworker SetupFind out why Agentforce Coworker won't turn on, why it returns nothing, or how its logging and observability are set up, and fix the access or configuration behind it. Much of the work ends at a diagnosis or a plan rather than an applied fix.29 tasks
Agentforce
Agentforce Lead Nurturing
- Configure Agentforce SDR AgentsGet an Agentforce SDR or prospecting agent set up, grounded in your content, activated and checked in an org, with its data and permissions in place.68 tasks
- Build Lead Nurturing AgentsThe user gets an Agentforce agent that qualifies leads and follows up with them by email, along with the setup, Flows and demo material around it.6 tasks
Agentforce
Prompt Builder
- Build Prompt TemplatesGet a working prompt template in Prompt Builder, grounded in org data through flows or fields, so a generative feature or an agent action can produce summaries or explanations on a record.186 tasks
- Build Email Prompt TemplatesUsers get sales and service email draft templates in Prompt Builder that pull in record details, so features like Draft with AI write better first drafts.13 tasks